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With over 30 years of experience, FLA is able to offer one of the most complete and innovative
product lines available. An extensive patent portfolio continues to distinguish FLA's innovative
products from the competition.
FLA uses premium materials such as microdenier fibers, Lycra® spandex, and latex free elastics.
Modern materials combined with proven designs result in the ultimate form
and comfort... "Fashioned for Form and Function."®
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 FLA's Patent Portfolio
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The Right Packaging and Programs
Home Medical Dealers
FLA offers different packaging depending on the intended customer type. Whether your business is
retail storefront, healthcare distribution or export, FLA has a program and packaging that is
ideal for your market. High-impact retail packaging and merchandising solutions are ONLY available
to FLA's authorized home medical equipment dealers and retail independent pharmacies.
Healthcare Distributors
Healthcare professionals and distributors in specialty care markets such as orthopedic surgeons,
occupational health, podiatry, physical therapists, and Veteran Affairs hospitals enjoy FLA's
professional packaging with healthcare bar coding, reorder provider peel-off labels, and
convenient six-pack cases on many items.
International Distributors
International distributors benefit from FLA's tri-lingual packaging in the Silver Label™
line. With English, Spanish and French, this line is ideal for distribution in the
Americas. Products are packaged with complete tri-lingual care and use instructions.
Export products are labeled with convenient healthcare and UPC bar coding for ease of
distribution.
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Eric Barreto, Operations Manager at Bayshore Medical, an Authorized FLA Home Medical Retail Dealer.
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Quality Manufacturing
FLA products are manufactured to meet demanding standards using quality materials.
FLA continuously upgrades its manufacturing assets and
strives to eliminate product defects. FLA Orthopedics has maintained a defect rate of less than
1 per 10,000 units for several years. FLA's quality tracking program is second to none.
Quality Materials & Designs
The ideal materials and designs are chosen specifically for each product
manufactured - each product must meet stringent specifications.
Superior Service Record
A sophisticated manufacturing scheduling program and state-of-the-art efficient processes ensure
excellent service. FLA customers enjoy on-time and complete delivery of all orders from stock.
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 FLA Manufacturing Plant
 FLA's Warehouse
& Distribution Center
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Customer-Oriented Service
Customers should get what they want, when they want it, and in the condition they expect.
With
dedication to customer satisfaction, FLA's Customer Service Team is available to assist with
ordering and product questions. You'll find our personnel helpful, pleasant, and prompt--the
best in the business.
Professional Sales Support
FLA's Professional Sales Representatives understand the different product market channels
and can assist with choosing the appropriate products to modernize and simplify your
orthopedic offering. Our sales coverage continues to grow as new territories are added.
Brand Name Power
FLA has introduced several unique lines over the last several years to
upgrade its product offering and create brand identity and recognition.
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FLA's Customer Service Team
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Information Source
Many FLA products are packaged with informative guides that give complete
product details, such as indications, features and benefits, how to size and apply,
and care instructions. These guides act as valuable educational tools with medical
anatomy charts, definitions and illustrations of common orthopaedic conditions, and
the recommended products used to treat or prevent such conditions. FLA understands education
and product knowledge are essential to consumer satisfaction.
Referral Network
FLA maintains a Referral Network of both HME Dealers and Retail Pharmacies in which prospective customers can readily access for
their geographic regions.
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Marketing Support Materials
Depending on your business, FLA offers different marketing tools to help promote your business.
Tools such as display planograms, physician mailers and script pads are available to FLA
Authorized HME Dealers. For its customers, FLA maintains a large database of copyright protected
graphics and product images available in digital formats for high-resolution catalog production or
for web-ready applications. |
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